Cisco Business Edition 3000

Product Overview

     • Cisco Business Edition 3000 call-processing and voicemail application

     • Cisco MCS 7890-C1 Business Edition 3000 Appliance with 2 built-in T1/E1 ports preinstalled

     • Simple, intuitive administration interface for provisioning and management

Cisco Business Edition 3000 supports:

• Growth: Supports up to 300 users with 400 connected devices and up to 10 sites
• Call control: Includes telephone call processing, caller ID, call transfer, hold, conference, hunt groups, and more
• Voice messaging: Includes voicemail powered by Cisco Unity Connection
• Mobility: Receive important calls wherever you are with single number reach
• Automated Attendant: Serve customers faster by routing calls directly to the right department or individual

User Features

• Callback

• Shared line

• Call forward all

• Call forward busy

• Call forward no answer

• Call transfer (blind and consultative)

• Call hold

• Call history and last call return

• Caller ID

• Distinctive ringing

• DID

• Do not disturb (DND)

• Call barge and conference barge

• Directory services (including call history)

• Multiple-line appearance

• Mute and volume control (handset)

• Private dial plan (4- to 8-digit internal dialing)

• Priority ringing (distinctive ringing for external vs. internal calls)

• Ad-hoc (up to 4 participants)

• Meet-me (up to 8 participants)

• Directed call park (Note: Non-directed call park is not supported.)

• Call pickup (Note that this feature is directed call pickup rather than Busy Lamp Field [BLF] pickup. BLF presence is not supported in this release.)

• Paging through Cisco Unified Attendant Console Compact Edition (CUAC-CE) - 1:1 paging using speakerphone

Other Features Supported

• Class of restriction: Cisco Business Edition 3000 supports class of service (CoS) with respect to geographic reach as follows:

– Campus

– Local

– National

– International

– Emergency services

• Call waiting

• Default ringtones

• MoH

• Speed dials: Single-button, not BLF

Applications Support

• Cisco Unified IP Communicator (7.0 or later)

• Cisco WebEx Connect (7.1 or later)

• Cisco UC Integration for WebEx Connect or Cisco UC Integration for RTX (China only) Clients

• WebDialer as a directory page on the User webpages

• Simplified User webpages to set speed dials, call forwarding, etc.

• Extension Mobility

• Cisco Unified Mobility: SNR

Localization

• United States

• Canada (English)

• India

• China

• Russia

• Australia

• Canada (French)

Licensing